Frequently Asked Questions About From EarnMint Support Team !

Log in, then under your username (from a web browser) or Account (from the app) select, in the drop-down menu, “settings” then select Password, in the first box insert your current password, in the following one your new password then confirm and save. Make sure that the new password is over 8 digit length and use upper and lower case and numbers.

Never share your password with anyone If you suspect that someone know your password change it immediately Do not use the same password anywhere else as the one you use on techearnmint.com Make sure your registered email address is kept safe Use a long password, at least 10 characters. Make it memorable rather than complicated (avoid using common words).

An example of a bad password is using your own name. If you wish to create a good password, come up with names, dates or objects that are memorable to you but does not necessarily have anything to do with your own personal information. For example, what was the name of your first pet, the street address you grew up on, your mother's maiden name, etc. Combine two or more words to make your password even more secure.

Also remember, if using a shared computer or phone make sure you log out from your account when finished.

You can change your settings using the following steps . Don’t forget to save your settings before leaving the page. All personal information entered by an Affiliate will be locked 14 days after registration. Thereafter, changing personal information on the Settings page will not be possible. If, under special circumstances, an Affiliate wishes to change their personal information after the initial 14 day period has ended, they should contact Support for help.

It is probable that your KYC has not been approved because the documents you provided were either inappropriate, or wrongly uploaded, or of not sufficiently good quality. Try again with either a passport, a national ID or a driver's licence, following the instructions for uploading carefully.

Please upload a selfie and ID document in color. In the selfie,
the full face must be clearly visible,
no hat or sunglasses.
the format should be jpeg, jpg or png.

When uploading an ID, pick one of the following:
Passport (the full inner page) or
Driver’s License (front & back) or
National ID card (front & back)

Make sure the text in the ID document is clear and readable. Note that for national ID and driver’s license, both front and back must be uploaded.

Please make sure that:
The ID document is clear enough to see ALL the details and text.
The 4 corners of the document are visible
The ID document has not expired.

You can track the progress of your KYC in your log..